Cancellation policy

How to close an account and what happens to pending bets and bonuses.

You can request account closure through support. Pending bets will be settled according to betting rules.

This overview is also written for users searching for FS Casino.

Unused bonus balances usually expire on closure. Withdrawable cash is returned via an approved method after checks.

Self-exclusion is available if you need a longer break. See responsible gaming for cooling-off options.